Control Panels
XR150 & XR550
Version 231 | May 15, 2024
Panel Improvements
Wireless output names that are sent to 8860 Series Touchscreen Keypads via network communication will display properly on the keypad Attention List when the output goes into Low Battery, Trouble, or Missing.
XR100 & XR500
Version 213 | November 21, 2018
Effective November 30th, 2018, all XR100/XR500 Series panels can be updated to Version 213.
Version 213 now supports the 263LTE-V5 Cellular Communication Module.
XT30/XT50
Version 241 | May 17, 2024
Panel Improvements
Output Names Update
Wireless output names that are sent to 8860 Series Touchscreen Keypads via network communication will display properly on the keypad Attention List when the output goes into Low Battery, Trouble, or Missing.
Key fob Names Update
Key fob names that are sent to 8860 Series Touchscreen Keypads via network communication will display properly on the keypad Attention list when the key fob goes into Low Battery or Missing.
User Code Update
When adding a user code to an 8860 Series Touchscreen Keypad for Bluetooth Disarming, the panel will send the correct number of digits to the keypad.
XTLplus & XTLtouch
Version 241 | May 17, 2024
Panel Improvements
Output Names Update
Wireless output names that are sent to 8860 Series Touchscreen Keypads via network communication will display properly on the keypad Attention List when the output goes into Low Battery, Trouble, or Missing.
Key fob names that are sent to 8860 Series Touchscreen Keypads via network communication will display properly on the keypad Attention list when the key fob goes into Low Battery or Missing.
User Code Update
When adding a user code to an 8860 Series Touchscreen Keypad for Bluetooth Disarming, the panel will send the correct number of digits to the keypad.
XR150 & XR550 International
Version 731 | April 12, 2024
Panel Improvements
Several cellular communications improvements were made in updated Version 231 (4/12/24). These improvements include better CATM1 network handling by ignoring the NBIOT category and by resetting communications if the cellular communications detect any connection errors.
XT30 International
Note: Firmware for international panel use only
Version 721 | April 10, 2023
All XT30INT, XTLplusINT, and XTLtouchINT Series Control Panels are being manufactured with Version 721 (4/10/23) firmware.
Panel Improvements
Updated Version 721 (4/10/23) resolves an issue where the control panel would occasionally stop responding to the Wi-Fi network after receiving a message with a “VLAN Tag.”
Updated Version 721 (4/10/23) resolves an issue where the control panel would occasionally send stored messages with the incorrect time stamp.
Updated Version 721 (4/10/23) resolves an issue where the control panel would occasionally not automatically rejoin the Wi-Fi network after losing connection.
XTLplus & XTLtouch International
Note: Firmware for international panel use only
Version 721 | April 10, 2023
All XT30INT, XTLplusINT, and XTLtouchINT Series Control Panels are being manufactured with Version 721 (4/10/23) firmware.
Panel Improvements
Updated Version 721 (4/10/23) resolves an issue where the control panel would occasionally stop responding to the Wi-Fi network after receiving a message with a “VLAN Tag.”
Updated Version 721 (4/10/23) resolves an issue where the control panel would occasionally send stored messages with the incorrect time stamp.
Updated Version 721 (4/10/23) resolves an issue where the control panel would occasionally not automatically rejoin the Wi-Fi network after losing connection.
Dealer Admin |
Remote Link |
401 USB Flash Module |
399 Prog Cable |
|
| XR Series | X |
X |
X |
|
| XT Series | X |
X |
X |
X |
| XTL Series | X |
X |
X |
X |
Keypads
5-Inch Touchscreen Keypads
Version 207 | January 23, 2024
Version 207 (1/23/2024) firmware is now available for 7800 Series Graphic Touchscreen Keypads.
Hardware/Firmware Features
OSDP Card Reader Support
7873 and 7873H keypads have been updated to hardware Level 104 (Rev 12 PCB) to include an OSDP circuit. Once an OSDP card reader has been connected and programmed in the keypad, the onboard proximity reader will automatically be disabled.
7-Inch Touchscreen Keypads
Version 186.1.0.1158
Updated Version 186.1.0.1158 firmware is now available for 8860 Touchscreen Keypads.
Version 186.1.0.1158 is supported by XT30/XT50 Series panels with firmware Version 241 and XR150/XR550 Series panels with firmware Version 231.
Improvements
Zone Monitor Alert Updates
This update enhanced the accuracy of Zone Monitor pop-ups, as well as the accuracy of the displayed zone name and zone number when activated. The Zone Monitor alert keypad setting name has also been updated from Alert to Chime.
Favorites Update
With this update, Favorites now display from the keypad.
System Busy Update
System Busy no longer displays when there is only one keypad connected to the keypad bus.
Custom Keypad Message Update
The Customized Keypad Message no longer displays twice.
Bluetooth Disarming Update
Disarming manually before Bluetooth is able to disarm no longer causes the panel to disarm twice. This update allows the keypad to check for the panel’s armed state before disarming.
AC Power Trouble Update
In the event of a battery or system trouble, the keypad now shows the accurate trouble message.
Disarming Update
When disarming a Home/Sleep/Away or All/Perimeter system from the keypad shield icon, the system is no longer looking for a profile with Schedules authority and will disarm properly.
Network Communication Improvements
This update includes various improvements to the network communication feature.
Obtaining the New Firmware
Firmware updates are available on Dealer Admin (dealer.securecomwireless.com) and in the Installer Options menu on the keypad. Follow the instructions below to update the keypad firmware on Dealer Admin and at the keypad.
Note: This update could take several minutes. If you are updating from Dealer Admin, please refresh the page to verify that the keypad has checked in with its new version number.
Update the Keypad on Dealer Admin
- Ensure that the keypad is connected to the Wi-Fi network before proceeding.
- Navigate to Dealer Admin.
- Select the user and system.
- Next to the keypad name, select Update.
Update the Keypad in Installer Options
- Ensure that the keypad is connected to the Wi-Fi network before proceeding.
- Select Options from the Carousel menu, then select Installer Options.
- Enter 3577 and enter CMD. Select Check for Updates. Follow the on-screen prompts.
International 5-Inch Touchscreen Keypads
Effective March 8th, 2021, all 7800INT and 9800INT Graphic Touchscreen Keypads will be manufactured with firmware Version 705 (2/18/21). Updated units will begin shipping after current inventory is depleted.
The following features are available:
Clean Option
The Clean Keypad Screen option locks the screen for 40 seconds so you can clean it without accidentally pressing buttons.
Clean a Touchscreen Keypad
Use gentle pressure to clean the display, screen, keys, and housing. Use only alcohol sprays or wipes that contain 70% isopropyl alcohol to clean keypad surfaces. Avoid spraying cleaner directly onto the keypad, over-saturating cleaning cloths, or allowing cleaner to make contact with internal electronic components, cables, or power sources.
- In the Carousel Menu, tap Options.
- Tap Clean Keypad Screen.
- Use an alcohol wipe or spray a small amount of rubbing alcohol onto a clean, dry microfiber cloth to gently wipe down all keypad touch surfaces, removing any excess cleaner.
- Wait 10 seconds, then completely dry all keypad surfaces.
- If necessary, use a clean, dry microfiber cloth to gently remove streaking. After the countdown timer expires, the keypad returns to normal operation. To exit the countdown early, press and hold the Shield icon for 2 seconds.
Programming Support Improvements (7800INT)
Wired graphic keypads can now be used to program 734INT Series Access Control Modules and 503INT Power Supplies. This enables installers to use a 7800INT Series graphic keypad to program these devices locally
Initial Power Up Improvements (9800INT Series)
When a 9800INT Series Wireless Touchscreen Keypad is powered on for the first time, the boot screen is displayed, then the home screen is displayed for approximately 15 seconds before transitioning automatically to the pairing screen. You can exit the pairing screen by tapping the Shield icon.
General Display Improvements
Occasionally, graphic touchscreen keypads may have displayed a white screen during processing which required the user to cycle power to the keypad. Version 705 (2/18/21) fixes this issue.
- After download is complete, unzip the files and save the unzipped files to the root directory of a Micro SD card formatted as FAT32.
- Insert the Micro SD card into the Micro SD card slot on the right side of the 7800 Series keypad.
- Enter the Installer Menu (3577), choose KPD OPT and press CMD to go to the Restart Keypad screen just after Select Language.
- Press RESTART. The keypad will load the new firmware from the Micro SD Card and then restart.
Caution: Do not remove the Micro SD card or disrupt power during this process. - When the keypad restart is complete, remove the Micro SD card from the keypad.
Com Series
CellComLTE Series
Version 232 | April 12, 2024
Panel Improvement
Updated Version 232 (4/12/24) improves communication by decreasing the size of the messages sent to the Monitoring Center receiver. This allows the message to be processed at the receiver without having to reset the connection.
DualCom Series
Version 232 | April 12, 2024
Panel Improvement
Updated Version 232 (4/12/24) improves communication by decreasing the size of the messages sent to the Monitoring Center receiver. This allows the message to be processed at the receiver without having to reset the connection.
ICOMSL Series
Version 194 | April 30, 2020
Effective April 30th, 2020, CellCom/iCOM Series Communicators updated Version 194 (4/30/20) firmware is available for download.
Communication Enhancement
When updating a CellCom or iCOM Series Communicator that was Version 182 or lower and using Dealer Admin to program the unit, the communicator would send unnecessary information in communication programming. Dealer Admin would display an error when trying to send programming to these communicators. Updated Version 194 (4/30/20) resolves this issue.
After updating the communicator to Version 194 (4/30/20), it is recommended to retrieve the programming from the communicator using Dealer Admin in order for the error to be resolved.
If you have a CellCom or iCom that is Version 183 or higher, this is not an issue.
Receivers
SCS-VR
Version 1.4.8 | October 19, 2023
Effective November 1, 2023, SCS-VR Virtual Receiver Software will be available as Version 1.4.8 (10/19/2023) software.
Improvements
Version 1.4.8 (10/19/23) includes several enhancements for SCS-VR™ installations including:
• Continuously listening to the group port after a database fail
• Showing the same number of groups in the database and GUI
• Windows Registry generating server UUID’s when installing a new version of SCS-VR
Upgrading or Ordering SCS-VR Software
SCS-VR Software Updates are provided to dealers who have previously purchased an SCS-VR license and are current with their support agreement.
To upgrade SCS-VR, please complete the Pre-Upgrade Checklist before contacting the Software Support Team in DMP Technical Support at 888.436.7832.
Version 103 | October 16, 2017
Effective December 15, 2017, all SCS-104 Receiver Line Cards are being manufactured with Version 103 (10/16/17) software.
Version 107 | December 12, 2019
Effective April 13, 2020, all SCS-150 software will be manufactured with Version 107 software.
Output Raw CID (ContactID) String
This feature has been added to support the upcoming version 202 firmware of DMP Universal Communicators. This will allow the receiver to process Serial 3 messages received that contain CID (ContactID) event codes within the message. Upon receipt of those messages, it will process only the CID portion of the message out to the Central Station Automation.
How to Download SCS-150
To download and update the SCS-150, a SD (Secure Digital) card formatted for FAT32 is required.
Refer to the SCS-150 Update Installation (link below) for complete details. To load the software onto the SD Card:
- Click on software link to download.
- Select Save in the popup window. Save the Zip file to your computer.
- Extract the Zip file onto the SD Card. There should be two files extracted:
SCS150a.bin
SCS150b.bin
Note: These two files need to be placed on the root directory of the SD card, not inside a folder.
Software
Version 9.4.1 | February 15, 2024
Entré Security & Access Management software is now available with updated version.
Performance Improvements
Lockdown Messages Update
Entré treats lockdown messages as recognizable messages.
Profile Association Update
If a panel had new users automatically sent via Profile association but already had a Duress User programmed on the panel, the sent users would overwrite the existing panel users. This update will allow for sent users to be added to the panel without overwriting existing panel users.
Duplicate Area Number Update
Multiple areas cannot be programmed with the same area number in the Edit Panel or Areas sections in Entré.
Event Photo Module Update
In the standard Entré client, personnel photos will display for a user when checking the event photo module for door events.
Duress Users Update
Multiple Duress Users cannot be assigned to a single profile on a panel.
Event History Update
Outputs are recorded as events and show in the event history in Entré.
Upgrading or Ordering the Software
Entré Security & Access Management Software is provided to dealers who have previously purchased an Entré license, are current with their Entré support agreement, and have an Entré Certified Technician.
To upgrade Entré, please complete the Pre-Upgrade Checklist before contacting the Software Support Team in DMP Technical Support at 888.436.7832.
RELEASE NOTESENTRÉ INSTALLATION, SETUP, & SERVER MAINTENANCE GUIDE
If you need to license your new Entré Software, add additional modules, change your Server fingerprint or moving from Lite to Enterprise, etc. you can do that with the form below.
License Entré
The more you can rely on a single administrative portal, the more efficiently you can fully manage your business. Dealer Admin continues to expand, giving you more administrative tools, organized in one convenient place.
The next time you need to download software updates for Remote Link, you’ll find everything you need in Dealer Admin. Just look for the Downloads tab that’s now part of the menu’s Dealer Resources section and download the latest version. For details about that version, the Technical Update is also posted there for review.
If you’d like to learn more about Dealer Admin, contact our Business Technology Specialist, Hadden Grant and schedule a demo of this service with him today.
The more you can rely on a single administrative portal, the more efficiently you can fully manage your business. Dealer Admin continues to expand, giving you more administrative tools, organized in one convenient place.
The next time you need to download software updates for Remote Link, you’ll find everything you need in Dealer Admin. Just look for the Downloads tab that’s now part of the menu’s Dealer Resources section and download the latest version. For details about that version, the Technical Update is also posted there for review.
If you’d like to learn more about Dealer Admin, contact our Business Technology Specialist, Hadden Grant and schedule a demo of this service with him today.
The more you can rely on a single administrative portal, the more efficiently you can fully manage your business. Dealer Admin continues to expand, giving you more administrative tools, organized in one convenient place.
The next time you need to download software updates for Remote Link, you’ll find everything you need in Dealer Admin. Just look for the Downloads tab that’s now part of the menu’s Dealer Resources section and download the latest version. For details about that version, the Technical Update is also posted there for review.
If you’d like to learn more about Dealer Admin, contact our Business Technology Specialist, Hadden Grant and schedule a demo of this service with him today.
System Link
System Link has been discontinued. No further Updates.
Friday, December 18, 2020