Technical Training

DMP Technical Training Mission

Create expert level champions of DMP products.

Less support calls.

More referrals.

More revenue for everyone.

DMP Training

Equip Your Technicians to Provide Paramount Service for Your Customers

When your technicians have been trained on the latest technology and best practices for providing service to your customers, you will have fewer service calls, faster installation times and happier customers. DMP provides many different options for training: free online courses, on-site classes at your facility and even in depth courses at our headquarters.

In-Person DMP Training

Immerse Your Technicians in DMP Culture

At our headquarters, your technicians will experience first hand at how we provide customer-driven results through listening, anticipating needs and responding quickly. And we'll train them to do the same for your business.

Upcoming Opportunities

On-Site DMP Training

DMP training for your team, on your turf.

Our on site, instructor-led classes are designed to provide installation technicians, service technicians, and system programmers the opportunity to learn with hands-on training from a DMP Regional Training Manager.

Schedule a Class

Online

Dozens of free courses online and on-demand from wherever you are.

Access dozens of training courses from wherever you are with our Learning Management System (LMS).

Contact Your Regional Training Manager to Schedule a Training

Technical Training Team

Timothy Nissen Director of Field Technical Training

Luke Barnhart Regional Training Manager, Northeast/MidAtlantic

Dean DaDante Regional Training Manager, Florida/Vertical

Luke Harris Regional Training Manager, Vertical Markets

Mark Matysiak Senior On-Site Support Specialist

Derric Roof Regional Training Manager, Southwest and Southern California

Robert Spencer Regional Training Manager, Central California/LA

Chris Warren Regional Training Manager, Northwest/Northern California

Matthew McDonald Regional Training Manager, Southeast

Brian Butterfield Regional Training Manager, Great Lakes/Canada

Joshua Locke Regional Training Manager, Central States/Lower Mississippi

Franco Pacific Regional Training Manager, New York/New England

Training Territory Map

Recent Training Videos

Training Videos

Post Date: November 14, 2023

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DMP On The Job is a monthly newsletter full of educational information, helpful tips, events, news and resources created specifically for technicians.

DMP Technical Training Mission

Equip Your Technicians to Provide Paramount Service for Your Customers

Immerse Your Technicians in DMP Culture

DMP training for your team, on your turf.

Dozens of free courses online and on-demand from wherever you are.

Contact Your Regional Training Manager to Schedule a Training

Technical Training Team

Training Territory Map

Recent Training Videos

XF6 Series Installation & Programming Video

DMP Training Center: XF6 Series

DMP Training Center: Virtual Keypad Integration with XV-24 with AlarmVision

DMP Training Center: XV-24 with AlarmVision

DMP Training Center: Dealer Admin Programming Templates

How to Install the 1132 Recessed Door Contact

Customer Care Services: Sales Skinny

The Security Walk-Through: Sales Skinny

Giving a Certificate of Installation: Sales Skinny

Getting the Most Out of Customer Reviews: Sales Skinny

Get Free Technical Training and Resources in Your Inbox

We're invested in every step of your success. Find online on-demand courses at Training.DMP.com.